Shipping Policy

1.Delivery Area
This website supports cross-border delivery. The specific delivery area is subject to the countries/regions published on this website. If your country/region is not within the delivery area, you will not be able to select that address when submitting your order. You can contact customer service for related inquiries.

2.Delivery Time

2.1 Order Processing: After you submit your order and complete payment, this website will process the order, pack the products, and arrange shipment after confirming that the inventory is correct within 1-2 business days.

2.2 Delivery Time: Cross-border delivery time is affected by factors such as logistics method, target country/region, and customs clearance speed. Specific delivery times are as follows (for reference only):

• Standard Delivery: 7-15 business days
• Expedited Delivery: 3-7 business days Delivery times are estimates only. Actual delivery time may be extended due to force majeure, customs clearance delays, peak logistics periods, etc. This website will update logistics information promptly; you can check the logistics status through your order details.

3.Shipping Costs

3.1 Shipping costs are calculated based on your delivery address, order amount, and logistics method. The specific shipping cost will be displayed when you submit your order. You can choose the logistics method according to your needs.

3.2 This website will periodically launch free shipping promotions. Specific promotion rules are subject to the information published on this website. Free shipping promotions only apply to designated delivery areas and designated order amounts.

4.Privacy Shipping Instructions

4.1 Due to the privacy nature of adult products, all orders on this website are shipped in anonymous packaging. The packaging is a plain cardboard box/courier bag without any brand logos or product information. The shipping label only includes the delivery address, recipient, and contact information; no information related to adult products is provided to ensure your privacy.

4.2 During delivery, the logistics personnel are only responsible for delivery and do not know the contents of the package, ensuring your purchase privacy is not compromised.

5.Customs Clearance Responsibility

5.1 Cross-border shipping involves customs clearance procedures. This website will provide necessary customs clearance documents (such as product lists, invoices, etc.) to assist in completing customs clearance.

5.2 You are responsible for any customs duties, value-added tax, and other related taxes incurred during customs clearance (unless otherwise stated on this website). The specific tax amount is subject to the customs assessment of the target country/region.

5.3 If customs clearance fails due to adjustments in customs policies of the target country/region or products not meeting local import regulations, this website will process a refund for you (deducting incurred logistics costs) or assist you in replacing the product and reshipping it. You will be responsible for any related costs.

6.Delivery Notes

6.1 Please provide an accurate and complete delivery address and contact information. If delivery fails or the package is lost due to an incorrect address or invalid contact information, you will be responsible for any related losses.

6.2 After the package arrives, if you cannot sign for it yourself, you can authorize someone else to sign for it on your behalf. When signing, please carefully check whether the package is intact and whether the products are complete. If you find that the package is damaged or products are missing, you need to take photos as evidence on the spot and contact customer service immediately for processing.

6.3 If the package is lost or damaged due to logistics reasons, you can contact customer service. This website will assist you in claiming compensation from the logistics company. After the claim is successful, we will process a refund or reship the package according to the claim result.